CODI: Cornucopia of Disability Information

What Are Others Doing that Application Software Manufacturers Can Take Advantage Of?

				   Part IV
			 What Are Others Doing that
	  Application Software Manufacturers Can Take Advantage Of?




In the previous section, the roles of standard platform manufacturers and
third-party special access manufacturers were described.  The purpose of this
section is to provide an overview of the access work of these two groups and
how application software manufacturers can take advantage of this work to
solve most of the access issues for their programs.  A thorough understanding
of this section is necessary in order for application software manufacturers
to avoid duplicating effort and solving problems which are best solved at
these other levels.  It is also important for application software
manufacturers to understand these strategies in order to be compatible with
them and to understand the aspects of accessibility that are not covered by
them.

For the purposes of this discussion, the solution strategies which are
provided both by the standard platform manufacturers and by third-party
manufacturers are grouped together and presented by impairment area.



          
		   Access Strategies for Individuals with
			     Visual Impairments
	    (Available via Platform or Third-party Manufacturers)
          


The access strategies used by people with visual impairments fall into two
major categories: enlargement of the image on the screen, and presentation of
visual information in some other form (e.g., speech or braille).  People with
low vision generally use both strategies, while people who are completely
blind must rely on the second approach.

   (Please note: The strategies described below and on the following
   pages in this section are already provided (or will be) by computer
   manufacturers, operating systems, or third-party assistive device
   manufacturers.  They are not features that application software
   designers need to add to their software; only things that they need
   to be aware of and to facilitate rather than obstruct.)

** Low Vision

For individuals with mild to moderate visual impairments, the ability to
enlarge the fonts (only) used on the screen may be all that is necessary.
Within text-only documents, using "large type" is very straightforward, since
most graphics-based programs allow the individual to select the font size to
be used on-screen.  Utilities also exist which allow one to use a slightly
larger font in the system menus.  This concept could be expanded to include
larger cursors, scroll bars, etc.

Simply enlarging the font used on the screen, however, only works for
individuals needing moderate character enlargement.  For individuals with low
vision, the image on the screen must often be magnified 4-16 times.  Also,
the entire image on the screen needs to be enlarged, not just the
alphanumeric characters.  To do this, some type of overall screen enlargement
utility or program is required.  These utilities or programs create a virtual
image which is much bigger than the actual monitor screen.  The monitor
screen itself then becomes a "viewport" which can be moved about over the
virtual screen.  Using this technique, the individual can only see a small
portion of overall screen at a time.  (As a result, the effect is similar to
a normally sighted person trying to use a computer while looking down a
cardboard tube such as that found in a roll of paper towels.)  Such screen
enlargement utilities allow the individual to enlarge the text as much as
they like (up to one character filling the entire screen).  They usually also
have a mechanism built in to allow the "viewport" to automatically follow the
movement of the mouse or cursors as the individual types.

Application developers should note that it is important for screen reading or
enlargement access software to be able to identify events which occur in
different areas of the screen.  This is necessary so that the access software
can automatically move the "viewport" to that point on the screen in order to
avoid the user missing important events occurring outside of the viewport.
It is also important to maintain a consistent screen layout.  The user will
then know where to find things such as prompts, status indicators, menus,
etc.

** Blind Access (also used by individuals with low vision)

For individuals who cannot read the image on the screen even when enlarged,
some mechanism for presenting the information in nonvisual form is necessary.
The two most common forms for doing this are speech and braille.

Screen reading programs allow the individual to move about on the screen and
have any text read aloud to them.  In graphical environments with multiple
windows, screen readers must also be able to allow the individual to navigate
around between windows and among the different elements of a window (scroll
bars, zoom boxes, window sizing controls, etc.).  They must also provide the
individual with a means to deal with icons and other graphic information.
For stereotypic images which always appear the same, such as scroll bars and
icons, names or labels can be given to each object or icon.  When the icons
are encountered, their names or labels can be read aloud.

Application programs can facilitate or inhibit screen reading programs'
ability to do this, however.  For example, a tool bar which is drawn as a
single graphic element cannot be easily deciphered by an access program.  A
tool bar where each tool is drawn using a separate draw command can be easily
dissected, and the individual tool images extracted and named.

** Advanced Graphic Access Techniques (for GUIs)

Screen reading programs which currently exist on the Macintosh and are being
developed for OS/2 and Microsoft Windows are capable of providing full access
to the basic operating system constructs (windows, menu bars, dialog boxes,
etc.) as well as providing access to text within application program
documents (as long as the text drawing tools of the operating system are used
to create the text image).  In order to access information which is drawing
or picture- based (line drawings, charts and diagrams, floor plans, etc.),
several advanced strategies are being explored.

One approach involves the use of a virtual tactile tablet with a tactile
puck/mouse.  A vibrating tactile array of 100 pins is mounted on a special
puck/mouse.  As the mouse is moved about on the tablet, the tactile
representation of the information on the screen is provided to the
individual's fingertip.  In this fashion, the individual can actually feel
the information on the screen.  Coupled with voice output screen reading
features, this system allows the individual to feel the image on the screen
and to have any words on the screen read aloud.

Other experimental techniques being examined are routines which would
automatically recognize and describe verbally stereotypic information
presentations formats (bar charts, pie charts, etc.) and routines which would
provide special image enhancement (edge detection/enhancement, etc.) to make
complex graphics simpler to tactually explore.

** Braille

In addition to speech output, braille can also be used.  Since braille is
essentially a tactile alphabet, it can be used instead of speech to present
the information to the user.  Special displays of 20 or 40 braille cells with
electromechanical moving pins can provide refreshable or dynamic braille
displays that can be continually changed by the computer.  As a result,
anything that is printed in alphanumerics or which can be described in speech
can be presented on a dynamic braille display.  This is an effective and
preferred means for accessing text by some people who are blind.  For
individuals who are deaf-blind, and can neither read the text on the screen
nor hear spoken output, braille is essential for access.

** Input and Control Systems for People with Low Vision/Blindness

In addition to problems in accessing the screen, individuals who are blind
also have difficulty in using input devices which require vision.  For
example, some keyboards have electronically locking keys, such as the Num
Lock, Scroll Lock, and Caps Lock keys on an IBM PC or compatible.  Small
lights are provided on the keyboard to allow people who can see to determine
whether these keys are in their locked or unlocked mode.  Individuals who are
blind are unable to determine the status of these keys unless there is some
visual indication provided on the screen where their screenreaders can access
it.  Some application programs provide this.  In addition, some software
utilities and most screen reading software provide some auditory cues to
allow the individual who is blind to know whether these particular keys are
in locked or unlocked mode.  It is important for application software to use
the status flags in the system and ensure that these flags and lights are set
to agree with the program's use of these keys.

A more serious problem for individuals who are blind is applications which
require use of the mouse.  The mouse by its very nature requires some type of
eye-hand coordination.  For individuals who are blind, this type of eye-hand
coordination is impossible.  Some blind access software packages provide
mechanisms which automatically move the mouse cursor about the screen as they
read or move between window elements.  Another strategy which can provide
some access to mouse- like operations is the use of the tactile mouse
discussed above.  For these access techniques to work within the application
windows themselves, however, they may require some cooperation from the
application program.



          
		   Access Strategies for Individuals with
			     Hearing Impairments
	    (Available via Platform or Third-party Manufacturers)
          


Individuals with hearing impairments currently have little difficulty in
using computers.  Some computers, such as the Macintosh computers and the IBM
PS/1, have volume controls and headphone jacks which allow the connection of
headphones or amplifiers/speakers to facilitate their use by individuals who
have mild hearing impairments.  For individuals who cannot hear, onscreen
indication of beeps and other sounds can be provided.  Currently, the
Macintosh has a feature where the menu bar will flash whenever a sound is
emitted if the volume control is turned to zero.  IBM's new L40 SX laptop
computer has a small LCD display which flashes a symbol of a speaker whenever
a tone is emitted from the computer, thus providing a visual indication of
the auditory sound.  The AccessDOS package distributed by IBM also includes a
feature called "ShowSounds" which provides a screen flash whenever the
speaker on the computer is used.  There are also other third-party products,
such as SeeBeep, which provide visual indications on the screen when a sound
is emitted from a PC.

In addition, a system-wide "ShowSounds" switch is currently being advocated
for all operating systems.  By implementing the "ShowSounds" switch at the
system level, the switch could be used by all application programs to
determine if the user would like visual indication of any sounds made by the
application programs.  If an individual was in a noisy environment (such as
an airplane or a factory) or had difficulty hearing, they could set the
ShowSounds switch.  The operating system and all applications which emitted
sounds could then check that switch.  If it were turned on, they would
accompany any auditory sounds with some type of visual indication.  Some
applications already provide some type of visual indication to accompany many
(but not all) sounds.  If the ShowSounds switch were set, however, it would
be an indication that all sound output should be accompanied by some type of
visual indication.

Implementation of the ShowSounds switch would also allow application programs
to have closed captioning.  That is, newer programs which include speech
output could check for the ShowSounds switch and, if it were set, pop up a
small window with the same text that was being spoken.  Because this caption
would only appear when the ShowSounds switch was set, it would be called a
"closed caption."  Similarly, if other auditory information were presented
which was necessary for the operation of the program, a small indicator or
caption describing the sound could be presented if the ShowSounds switch were
set.  This descriptor of the sound should preferably be text rather than an
icon, in order to facilitate access by individuals who are deaf-blind and
using a screen reading program (using braille) to present the information to
them.

As software packages move toward more multi-media presentations, the ability
of application software to provide closed-captioning will increase in
importance.

NOTES:

    -  The ShowSounds switch does not currently exist within standard
       operating systems.  However, discussions are ongoing with the
       major operating system manufacturers to include the switch in
       future releases of their operating systems.

    -  The ShowSounds switch should not be tied to the volume control.
       In many cases, the ShowSounds feature would be used in addition
       to sound output.

    -  The ShowSounds switch when implemented on a systems level
       should not automatically cause all sound events to trigger a
       visual event (as is true for the rudimentary ShowSounds in
       AccessDOS).  The software or system emitting the sound should
       check the status of the switch and create a visual effect only
       if appropriate (e.g., not if just playing background music),
       and only in an appropriate form (e.g., don't just keep
       flickering the screen if the program is talking; put up text
       instead).     

          
		   Access Strategies for Individuals with
                         Physical Impairments
	    (Available via Platform or Third-party Manufacturers)
          


Problems faced by individuals with physical impairments vary widely.  Some
individuals are very weak, and have limited range of motion.  Other
individuals, such as those with cerebral palsy, have erratic motor control.
Some individuals have missing or paralyzed limbs, while others, such as those
with arthritis, have limited manipulative and grasping ability.  People with
physical impairments can have difficulty manipulating media, carrying out
quick actions, operating input devices requiring fine motor control, and
pressing multiple keys or buttons at the same time.

Access strategies can be broken down into roughly three categories:

    1) Modifications to the way the standard input devices (e.g.,
       keyboard and mouse) work

    2) Alternate input techniques which replace the standard input
       devices

    3) Modifications to facilitate manipulation of controls and media
       (disks, etc.)


** Modification to Standard Keyboard Devices

Some individuals are unable to use the standard keyboard, but could use it if
it behaved slightly differently.  A number of standard modifications are now
available which allow the user to modify the way a standard keyboard works in
order for it to function better for people with disabilities.  Four examples
of keyboards modifications are StickyKeys, SlowKeys, BounceKeys and
RepeatKeys.  Many of these features (and others) are now distributed by the
major computer companies as standard parts of, or extensions to, their
standard operating systems.

			FIGURE3.TIF;3.75";2.639";TIFF

Figure 3 shows the availability of StickyKeys, RepeatKeys, SlowKeys,
BounceKeys, MouseKeys, ToggleKeys, SerialKeys, and ShowSounds on Macintosh
and IBM computers.  The Macintosh has all but BounceKeys and SerialKeys built
directly into the operating system.  IBM distributes (free) a package called
AccessDOS which contains all of the features.  The Access Utility for Windows
3.1 also contains all of these features, and is distributed as a part of the
third-party drivers package available from Microsoft, as well as being
available on several bulletin boards.

StickyKeys is a feature which eliminates the need to press several keys
simultaneously.  For individuals who type with only one hand, finger, or a
head- or mouthstick, it is difficult or impossible to press a modifier key
(such as Shift, Control, or Alt) and another key at the same time.  When
invoked, StickyKeys allows the individual to type modifier keys in sequence
with other keys--for example, they can press the Control key and then the H
key to get a Control-H.

RepeatKeys is a feature which allows the repeat rate on the keyboard to be
adjusted.  Some individuals get unwanted multiple characters because the key
repeat rate is faster than their reaction time.

RepeatKeys allows them to change the speed of the repeat function and/or to
turn it off.

SlowKeys is a feature which facilitates use of the keyboard by individuals
who have poor motor control which causes them to accidentally bump keys as
they move around between desired keys on the keyboard.  The SlowKeys feature
allows the user to add a delay to the keyboard so that the key must be held
down for a moment or two before it is accepted.  In this fashion, the
keyboard would only accept keys which were pressed deliberately for a moment,
and would ignore keys which were bumped.

BounceKeys is a feature to facilitate keyboard use by individuals with tremor
or other conditions which cause them to accidentally double- press a key when
attempting to press or release it.  BounceKeys does not slow down the
operation of the keyboard, but does prevent the keyboard from accepting two
very quick presses of the same key.  Thus, with BounceKeys on, individuals
who "bounce" when either pressing or releasing a key would only get a single
character.  To type double characters, the user would simply have to pause a
moment between typing the key two successive times.

In addition to these software modifications to the keyboard, the use of a
keyguard is also common.  A keyguard is a flat plate which fits over the top
of a keyboard and has holes corresponding to each key.  The individual can
then rest their hand on the keyguard and poke a finger down through the hole
to type.  The keyguard both helps prevent the typing of unwanted characters
and provides a stable platform which the individual can use to brace their
hand for additional control in typing.

Many individuals with physical impairments are unable to control the standard
mouse.  In some cases, mouse alternates such as trackballs can be used.  One
software approach which allows the mouse to be controlled from the keyboard
is called MouseKeys.  When MouseKeys is invoked, the number keypad on the
computer switches into a mouse- control mode.  The keys can then be used to
move the mouse cursor around on the screen.  Keys on the keypad also allow
the mouse button to be "clicked" or to be locked and released to facilitate
dragging.  The MouseKeys feature works at the same time as a standard mouse
or trackball; it is therefore possible to use these other pointing devices to
move about on the screen, and then switch to the keypad for fine movement of
the mouse.  Single-pixel of the mouse is very easy using MouseKeys.  In fact,
it is often used by nondisabled graphic software users for precise pixel
movements which are difficult or impossible with the standard mouse.  For
individuals who have good head control, there are also head-operated mice
which allow the individual to essentially use their head to point and to use
a puff on a straw to act as mouse button.


** Alternate Input Techniques

While modification to the standard keyboard allows input by some individuals,
alternate "special" keyboards or input devices work better for others.  These
alternate keyboards take many different forms, including expanded keyboards,
miniature keyboards, headpointing keyboards, eyegaze-operated keyboards,
Morse code input, scanning keyboards which require operation of only a single
switch (operated by hand, head, or eyeblink), and voice operated keyboards.
Some of these keyboards connect to the computer in place of or along with the
standard computer keyboard.  Other alternate keyboards connect to the serial
or parallel port on the computer, and use special software to cause their
input to be injected into the operating system and treated as keystrokes from
the standard keyboard.  In still other cases, the "keyboard" may appear
onscreen in a special window.  The individual then selects keys on that video
keyboard using a headpointer, a single switch scanning technique, Morse code,
or other special input technique.  The keys selected on the video keyboards
are then fed through the operating system so that they appear to application
programs as if they had come from the standard keyboard.

For programs which provide mouse support, these alternate input devices can
often also create simulated mouse activity in order to the user to access
drawing, dragging, and other mouse-based functions of the application
programs.